Change in Circumstance - Housing Benefit and Council Tax Support

Privacy Notice

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Privacy Notice

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About us
South Norfolk council takes your privacy very seriously. Under data protection legislation we lawfully process your personal information as a public authority.
What we do with your data
The purpose of collecting your personal data and that of other people named on this form is processing claim for Housing Benefit or Council Tax Support, or both. We may check some of the information with other sources as allowed by the law.
We will retain this data for 7 years from the date your claim is closed.
Data sharing
We do not pass your details on to third parties unless the Council is lawfully able to do so for the prevention and detection of crime and fraud, or for the collection of taxes. Examples are the Department for Work and Pensions, HM Revenue & Customs and internal departments such as Council Tax and Early Help. We may share the details with other organisations that handle public funds and assist in the processing of other benefits.
Your Rights
Under data protection legislation you have the right to request: access to, rectification, erasure, restriction, objection or portability of your personal data. You can find out more about these rights on our Data Protection Policy. You can contact our Data Protection Officer at right2know@s-norfolk.gov.uk or telephone 01508 533943. You also have the right to lodge a complaint with the regulator, The Information Commissioner’s Office.