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Housing Register - Am I eligible to apply?
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Privacy Notice
About us
South Norfolk council takes your privacy very seriously. Under data protection legislation we lawfully process your personal information as a public authority.
What we do with your data
If you contact us following completion of this form we will use the information submitted in this form to investigate your eligibility.
We will retain this data for 2 years from the date that the form was submitted.
Your Rights
Under data protection law you have the right to request access to, rectification, restriction or objection to the processing of your personal data, as detailed in our
Privacy Policy
. You can contact our Data Protection Officer at
right2know@s-norfolk.gov.uk
or telephone 01508 533943. You also have the right to lodge a complaint with the regulator, the Information Commissioner's Office.
Housing register
South Norfolk Council's housing register is called Home Options. Not everybody is able to join Home Options. The following questions will help you to check whether you are eligible to apply or not. You should allow between 5 and 15 minutes to complete these questions.
Eligibility
Certain people from abroad, including some who are subject to immigration control, are not eligible for an allocation of affordable housing. These regulations are set by the government and are updated regularly. The Council follows these regulations and any relevant case law.
Are you a British Citizen?
Are you a British Citizen? mandatory field
Yes
No
Do you have indefinite leave to remain in the UK?
Do you have indefinite leave to remain in the UK? mandatory field
Yes
No
Yes
No
Are you currently living in the UK?
Are you currently living in the UK? mandatory field
Yes
No
Yes
No
Qualification criteria
Applicants who are eligible for an allocation must meet the following criteria to qualify for an allocation and to join the housing register:
Have a housing need which places them in the Emergency, Gold, Silver or Bronze Bands of our allocations policy. These bands are explained in our
allocations policy
And/or have a local connection to the South Norfolk Council district
Local connection
Have you lived in the South Norfolk district for at least 6 out of the last 12 months or 3 out of the last 10 years?
Have you lived in the South Norfolk district for at least 6 out of the last 12 months or 3 out of the last 10 years? mandatory field
Yes
No
Yes
No
Do you have a current contract of permanent employment where the job is mainly located in South Norfolk?
Do you have a current contract of permanent employment where the job is mainly located in South Norfolk? mandatory field
Yes
No
Yes
No
Are you an existing social housing tenant who has been in employment or training in South Norfolk for a minimum of 6 months and is there a reasonable expectation that your employment or training will continue for at least another year?
Are you an existing social housing tenant who has been in employment or training in South Norfolk for a minimum of 6 months and is there a reasonable expectation that your employment or training will continue for at least another year? mandatory field
Yes
No
Yes
No
Have you been ‘placed’ or relocated outside of South Norfolk due to illness, military service or another exceptional circumstance but lived in South Norfolk for at least 6 months prior to the placement?
Have you been ‘placed’ or relocated outside of South Norfolk due to illness, military service or another exceptional circumstance but lived in South Norfolk for at least 6 months prior to the placement? mandatory field
Yes
No
Yes
No
Are you living in supported accommodation outside of South Norfolk but were referred to that accommodation by or with the agreement of South Norfolk Council and lived in South Norfolk for at least 6 months prior to the placement? More information about supported housing providers we work with can be found in the
Home Options Policy
.
Are you living in supported accommodation outside of South Norfolk but were referred to that accommodation by or with the agreement of South Norfolk Council and lived in South Norfolk for at least 6 months prior to the placement? More information about supported housing providers we work with can be found in the
Home Options Policy
. mandatory field
Yes
No
Yes
No
Are you a current member of the British Armed Forces or a former member having left the service within the last 5 years?
Are you a current member of the British Armed Forces or a former member having left the service within the last 5 years? mandatory field
Yes
No
Yes
No
Are you a gypsy or traveller who has habitually resorted to living in the South Norfolk Council area?
Are you a gypsy or traveller who has habitually resorted to living in the South Norfolk Council area? mandatory field
Yes
No
Yes
No
You probably do not have a local connection to South Norfolk and it is likely that you do not qualify to join Home Options. If you do not have a local connection but have a need to move specifically to the South Norfolk area, where failure to meet that need would cause extreme hardship to you or to someone else, you may be able to apply to the housing register. You should contact us to discuss this.
If you are homeless or worried about becoming homeless, the rules for local connections can be different and you should contact us to discuss this. You may still be able to join our housing register if you are homeless, even if you do not have a local connection with South Norfolk. For further information about homelessness please
see our website
.
A link to our online web contact form can be found here
.
You may have a local connection to South Norfolk. This will need to be verified by our Housing Officers who will check SNC Council Tax records and may request copies of your employment contract, or other proofs.
The priority that you may receive if you join our housing register will depend on whether you have an assessed housing need.
Housing need
There are 5 priority bandings that customers joining Home Options can receive. These are: Low Need, Bronze Band, Silver Band, Gold Band and Emergency Band. More information about these bands can be found in the
Home Options policy
. If you have a local connection but do not have an assessed housing need, your priority will be Low Need band.
Are you homeless or likely to become homeless (
more information about this can be found here
)?
Are you homeless or likely to become homeless (
more information about this can be found here
)? mandatory field
Yes
No
Yes
No
Are you required to move by the police for witness protection reasons?
Are you required to move by the police for witness protection reasons? mandatory field
Yes
No
Yes
No
Do you require urgent hospital discharge and your current accommodation is totally unsuitable for your needs?
Do you require urgent hospital discharge and your current accommodation is totally unsuitable for your needs? mandatory field
Yes
No
Yes
No
Do you have a medical need to move and your current home is not suitable for your needs and cannot be made suitable with any adaptations or care where a change of accommodation could reasonably be expected to alleviate or improve the medical issue?
Do you have a medical need to move and your current home is not suitable for your needs and cannot be made suitable with any adaptations or care where a change of accommodation could reasonably be expected to alleviate or improve the medical issue? mandatory field
Yes
No
Yes
No
Do you have a high welfare need to move (such as being a victim of anti-social behaviour or domestic abuse) and a change of accommodation is needed to relieve the issue?
Do you have a high welfare need to move (such as being a victim of anti-social behaviour or domestic abuse) and a change of accommodation is needed to relieve the issue? mandatory field
Yes
No
Yes
No
Are you currently overcrowded (more information can be found in the
Home Options policy
)?
Are you currently overcrowded (more information can be found in the
Home Options policy
)? mandatory field
Yes
No
Yes
No
Is your current home in serious disrepair or considered to be unsafe by the Council's Housing Standards team and cannot be remedied by your or your landlord?
Is your current home in serious disrepair or considered to be unsafe by the Council's Housing Standards team and cannot be remedied by your or your landlord? mandatory field
Yes
No
Yes
No
Do you live in a property where the landlord is one of the Home Options Scheme partners, the property is in South Norfolk and it has substantial disabled adaptations that you do not need (
a list of Home Options Partner Landlords can be found here
)?
Do you live in a property where the landlord is one of the Home Options Scheme partners, the property is in South Norfolk and it has substantial disabled adaptations that you do not need (
a list of Home Options Partner Landlords can be found here
)? mandatory field
Yes
No
Yes
No
Are you part of a recognised and established household but are unable to live together because you have no suitable accommodation available to you?
Are you part of a recognised and established household but are unable to live together because you have no suitable accommodation available to you? mandatory field
Yes
No
Yes
No
Do you have accommodation but lack a bathroom, a kitchen or an inside toilet and this cannot be remedied by you or your landlord?
Do you have accommodation but lack a bathroom, a kitchen or an inside toilet and this cannot be remedied by you or your landlord? mandatory field
Yes
No
Yes
No
Do you live in supported accommodation in South Norfolk, or were referred to this accommodation by South Norfolk Council and have been assessed by your support worker as ready to move on?
The Home Options policy lists our supported housing provider partners
Do you live in supported accommodation in South Norfolk, or were referred to this accommodation by South Norfolk Council and have been assessed by your support worker as ready to move on?
The Home Options policy lists our supported housing provider partners
mandatory field
Yes
No
Yes
No
Are you a young person in Local Authority care and have been referred for a housing advice interview as part of your pathway plan for leaving care and have been assessed by your social worker as ready to move into independent accommodation?
Are you a young person in Local Authority care and have been referred for a housing advice interview as part of your pathway plan for leaving care and have been assessed by your social worker as ready to move into independent accommodation? mandatory field
Yes
No
Yes
No
Do you have accommodation but lack cold or hot water supplies, electricity, gas or adequate heating and this cannot be remedied by you or your landlord
Do you have accommodation but lack cold or hot water supplies, electricity, gas or adequate heating and this cannot be remedied by you or your landlord mandatory field
Yes
No
Yes
No
You may have a housing need according to our housing register policy. Any housing need will need to be evidenced before you are given priority for it. A housing Officer will contact you to confirm what evidences you will need to supply to demonstrate that you have a housing need if you apply to join our housing register.
You have no housing need. If you have a local connection you may be able to join the housing register but your priority is likely to be low need.
Non qualification
Even if you have a housing need and/or a local connection to South Norfolk Council, not all people wishing to join the housing register are able to do so. There are a maximum of 13 questions that you may need to answer in this section.
Have you been rehoused through South Norfolk Council's housing Register in the past year and there has been no change in your circumstances that would give rise to a new assessed housing need?
Have you been rehoused through South Norfolk Council's housing Register in the past year and there has been no change in your circumstances that would give rise to a new assessed housing need? mandatory field
Yes
No
Yes
No
Have you been rehoused through South Norfolk Council's Rent Advance and Deposit Scheme in the past year and there has been no change in your circumstances which would give rise to a new assessed housing need?
Have you been rehoused through South Norfolk Council's Rent Advance and Deposit Scheme in the past year and there has been no change in your circumstances which would give rise to a new assessed housing need? mandatory field
Yes
No
Yes
No
Are you under 18 years of age and do not have a guarantor?
Are you under 18 years of age and do not have a guarantor? mandatory field
Yes
No
Yes
No
Have you been evicted from a tenancy and have not had a settled period of accommodation for at least 6 months since you were evicted?
Have you been evicted from a tenancy and have not had a settled period of accommodation for at least 6 months since you were evicted? mandatory field
Yes
No
Yes
No
Have you been evicted from a property for mortgage arrears and have not had a settled period of accommodation for at least 6 months since you were evicted?
Have you been evicted from a property for mortgage arrears and have not had a settled period of accommodation for at least 6 months since you were evicted? mandatory field
Yes
No
Yes
No
Have you got current or former rent arrears and/or Court costs which are greater than 14 weeks equivalent rent?
Have you got current or former rent arrears and/or Court costs which are greater than 14 weeks equivalent rent? mandatory field
Yes
No
Yes
No
Do you receive Housing Benefit and have a rent top-up or service charge to pay and are in arrears by more than 14 weeks equivalent of your rent top-up or service charge?
Do you receive Housing Benefit and have a rent top-up or service charge to pay and are in arrears by more than 14 weeks equivalent of your rent top-up or service charge? mandatory field
Yes
No
Yes
No
Have you got current or former arrears of more than 14 weeks rent because you did not provide information required to assess your housing benefit claim or made a fraudulent claim for housing benefit?
Have you got current or former arrears of more than 14 weeks rent because you did not provide information required to assess your housing benefit claim or made a fraudulent claim for housing benefit? mandatory field
Yes
No
Yes
No
Have you or a member of your household caused damages to a property or are responsible for Court costs of more than £1000?
Have you or a member of your household caused damages to a property or are responsible for Court costs of more than £1000? mandatory field
Yes
No
Yes
No
Have you or a member of your household been evicted for anti-social or unacceptable behaviour?
Have you or a member of your household been evicted for anti-social or unacceptable behaviour? mandatory field
Yes
No
Yes
No
Have you or a member of your household provided false information to obtain social housing?
Have you or a member of your household provided false information to obtain social housing? mandatory field
Yes
No
Yes
No
Are you or a member of your household in arrears of Rent in Advance and Deposit repayments or have another debt of more than £100 owed to South Norfolk Council?
Are you or a member of your household in arrears of Rent in Advance and Deposit repayments or have another debt of more than £100 owed to South Norfolk Council? mandatory field
Yes
No
Yes
No
Do you or a member of your household own a residential property and have the financial means to find your own housing solution?
Do you or a member of your household own a residential property and have the financial means to find your own housing solution? mandatory field
Yes
No
Yes
No
You probably do not qualify to join Home Options. More information about qualification can be found in the
Home Options Policy
.
Submit
If you are happy that the details are correct, please enter your name in the box below and press the
Submit
button, otherwise you may go back and amend any details before continuing.
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mandatory field
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