Home Options Eligibility Checker

 
2.3.3 The housing need bands
Each application, including applications from current or former members of the armed forces, will be assessed to determine the level of housing need of the household and placed into one of five bands:
EMERGENCY: Urgent Priority
GOLD: High Priority
SILVER: Medium Priority
BRONZE: Urgent/High/Medium but with reduced preference
LOW NEED: No Priority (adequately housed)
The criteria for being assessed in each band are:
EMERGENCY BAND
  • Those required to move by the Police for witness protection reasons
  • Applicants who, following a homelessness application to the Council, are owed the full housing duty (s193) and are currently living in temporary accommodation
  • Applicants requiring urgent hospital discharge where their current accommodation is totally unsuitable for their needs
  • Applicants with a combination of high (Gold Band) needs within the household
  • Other circumstances, considered extreme by the Council
GOLD BAND
  • Applicants threatened with homelessness who are likely to lose their accommodation through no fault of their own, for which there is no legal redress, in the next 12 weeks, who are assessed as probably having a priority need and who are actively engaging with housing advice to prevent their homelessness.
  • A high medical need which results in an urgent need to move because current accommodation is not suitable and cannot be made suitable. If there is an imminent risk of health deteriorating as a result of the unsuitability of the applicant's accommodation should they remain or the unsuitability is such that daily living is severely affected and a change of accommodation could be reasonably expected to alleviate the problem. There is a clear expectation, supported by relevant health professionals where appropriate, that a change in their accommodation will have a significant impact on their health or wellbeing. While taking into account information from other organisations and professionals, the assessment of housing need in relation to the scheme's bandings is made by the Council's officers.
  • A high welfare need where there is an urgent need to move and where a change of accommodation could be reasonably expected to alleviate the problem. In the case of an applicant being a victim of domestic abuse or anti-social behaviour this high priority would normally be guided through multi-agency information sharing and assessment.
  • The current home is in serious disrepair and/or is considered to be unsafe by the Council's Housing Standards Team and this cannot be remedied by the applicant or the landlord within a reasonable timescale.
  • Applicant(s) lack two or more bedrooms. The impact of the household's living situation and ability to manage may be taken into account and legislation will be used as an aid in assessment. The Council will use the following guidelines to assess the level of overcrowding:
    • A single person aged 16 or over requires one bedroom.
    • A couple require one bedroom.
    • Two children of a different sex, where one is aged 10 or over, require 2 bedrooms.
    • Rooms measuring less than 50 square feet will not be counted as a bedroom.
    • A bedroom is classed as any habitable room, excluding a single living room for family use.
  • Tenants of scheme landlords, living within South Norfolk, occupying a substantially adapted property that they no longer require.
  • Applicants who have a combination of medium (Silver Band) needs within the household.
SILVER BAND
  • Applicants who are homeless and have lost their accommodation through no fault of their own or are threatened with homelessness and are likely to lose their accommodation through no fault of their own, for which there is no legal redress, in the next 12 weeks, who are assessed by the Council as not likely to be in priority need and who are actively engaging with housing advice to prevent homelessness
  • A medical need to move where the current home is not suitable and cannot be made suitable. The accommodation is causing the applicant significant problems, but they are managing to some extent. A change in accommodation could reasonably be expected to alleviate or significantly improve the problem. While taking into account information from other organisations and professionals, the assessment of housing need in relation to the scheme's bandings is made by the Council's officers.
  • Medium welfare needs where there is not an urgent need to move but a change of accommodation could be reasonably expected to alleviate the problem. In the case of an applicant being a victim of domestic abuse or anti-social behaviour this medium priority would normally be guided through multi-agency information sharing and assessment.
  • A recognised and established household is unable to live together as there is no suitable accommodation available to them.
  • Applicants lack a bathroom, kitchen or inside toilet and this cannot be remedied by the applicant or landlord within a reasonable timescale.
  • Applicants lack cold or hot water supplies, electricity, gas or adequate heating and this cannot be remedied by the applicant or the landlord within a reasonable timescale.
  • Applicants lack one bedroom. The impact of the household's living situation and ability to manage may be taken into account and legislation will be used as an aid in assessment. The Council will use the following guidelines to assess the level of overcrowding:
    • A single person aged 16 or over requires one bedroom.
    • A couple require one bedroom.
    • Two children of a different sex, where one is aged 10 or over, require 2 bedrooms.
    • Rooms measuring less than 50 square feet will not be counted as a bedroom.
    • A bedroom is classed as any habitable room, excluding a single living room for family use.
  • Applicants in accommodation based support services assessed as ready to move on, following an interview and assessment with a housing officer and the required evidence and risk assessment being submitted from a supported housing provider. If it is deemed necessary by the Council's housing officer, a suitable support package must be arranged and there must also be a reasonable expectation that any tenancy will be sustained. Other housing options, including private rented tenancies, will also be expected to be explored. Applicants must have a clear rent account with the supported housing provider.
  • Young people in local authority care who are referred for a housing advice interview as part of their pathway plan for leaving care, normally expected to be at least 6 months prior to their 18th birthday, and who are assessed as ready to move into independent accommodation, following an interview and assessment with a housing officer. The housing officer must be satisfied that, if deemed necessary, there is a suitable support package in place and that it is reasonably expected that any tenancy will be sustained. Other housing options, including private rented tenancies, will also be expected to be explored.
BRONZE BAND (Reduced preference)
Some applicants who have an Emergency, Gold or Silver Band housing need, may have their preference reduced to Bronze Band if they have rent arrears, significant financial resources available to them, have no local connection to South Norfolk or have made their housing situation worse.