Bulky Waste Request

Terms & Conditions

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Terms & Conditions

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Bulky Waste

Use this form to book and pay for collection of large or heavy household items. We are sorry; we can not collect any DIY waste (such as kitchen units or rubble), heavy items (such as concrete or pianos), or garden waste as part of a bulky collection.

What is a household item?

As a rule an item that can be taken with you if you move home (e.g. washing machine, carpet, dish washer, TV) that is not a fixture to the property. If you are in doubt please ring our Customer Services Team on 01508 533830.

How much does it cost?

Service charges are £47.75 for a maximum of 3 items and £5.30 for every additional item. Please have your payment card ready so we can take payment on-line.

Please note any cancellations will only attract a refund if we receive the cancellation more than 24 hours before the collection date.

When will the items be collected?

Items will be collected within 5 working days of being requested. A specific collection day will be allocated during the booking process.

Where should items be left?

All items for collection should be placed outside your property as close to the public road or path as possible, without causing an obstruction by 7.00 am on the day of collection. Please note that failure to do so may lead to your items not being collected, and no refund would be given.

Have you read and understood these terms? mandatory field